Acceptable Use Policy

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgement and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When users obtain information through the Internet, they must keep in mind that Netservers cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that users may acquire. For this reason, the user must exercise his or her best judgement in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because Netservers cannot monitor or censor the Internet, and will not attempt to do so, Netservers cannot accept any responsibility for injury to its subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

When users disseminate information through the Internet, they also must keep in mind that Netservers does not review, edit, censor, or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over Netservers' network and may reach a large number of people, including both customers and non-customers of Netservers, user's postings to the Internet may affect other users and may harm Netservers' goodwill, business reputation, and operations. For these reasons, users violate Netservers policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

• Spamming -- Sending unsolicited bulk and/or commercial messages over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward Netservers, but also because it can overload Netservers' network and disrupt service. Maintaining an open SMTP relay is prohibited.
• Services involving advertising that utilises unsolicited bulk mail -- You may not operate, host, provide hosting facilities to or assist in any way whatsoever any service which is advertised or promoted by means of Unsolicited Bulk Email, Unsolicited Commercial Email, Excessive Cross-Posting or Excessive Multi-Posting.
• Services involving advertising that utilises solicited bulk mail -- Our general mail relay servers should not be used for sending bulk mail. Contact our sales department to discuss available options.
• Intellectual Property Violations -- Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents.
• Internet Relay Chat (IRC) -- Use of Netservers services to establish connections to IRC networks or host Internet Relay Chat Daemons (IRCD) is strictly prohibited unless approved in writing. This includes "Eggdrop bots" and "Energy Mech bots".
• Obscene Speech or Materials -- Using Netservers' network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material.
• Defamatory or Abusive Language -- Using Netservers' network as a means to transmit or post defamatory, harassing, abusive, or threatening language.
• Forging of Headers -- Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
• Illegal or Unauthorized Access to Other Computers or Networks -- Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures ("hacking").
• Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities -- Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks.
• Facilitating a Violation of this AUP -- Advertising, transmitting, or otherwise making available any software, program, product, or service designed to violate this AUP.
• Other Illegal Activities -- Engaging in activities that are determined to be illegal, including ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.
• Other Activities -- Engaging in activities, whether lawful or unlawful, that Netservers determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

The responsibility for avoiding the harmful activities just described rests primarily with the subscriber. Netservers will not, as an ordinary practice, monitor the communications of its subscribers. When Netservers becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including removing information, shutting down a web site or server, implementing screening software, denying access to the Internet, or take any other action it deems appropriate.

Netservers is concerned with the privacy of on-line communications and web sites. Netservers urges its subscribers to assume that all of their on-line communications are insecure. Netservers cannot take any responsibility for the security of information transmitted over Netservers' facilities.

Netservers will not intentionally monitor private electronic mail messages sent or received by its subscribers unless required to do so by law, governmental authority, or when public safety is at stake.

Any complaints about a subscriber's violation of this AUP should be sent to abuse@netservers.co.uk.